Privacy Policy

Privacy Policy

This Privacy Policy explains how and when TELDMANN PTY LIMITED (“Teldmann”) collects, uses, discloses, and manages your personal information. It applies to information collected through our website, online and inspection forms, email, phone calls, and third-party sources.

What is Personal Information?

“Personal Information” has the meaning set out in the Barbados Privacy Act 2021. This may include details such as your name, address, phone number, email, and occupation. If the information can personally identify you, or make you reasonably identifiable, it is considered Personal Information.

What Personal Information Do We Collect?

We may collect:

• Your name, address, phone number, and email when you contact us or make an enquiry.
• Payment details, property ownership preferences, and records of properties you’ve bought or sold if you engage our services.

How We Collect Personal Information

Teldmann collects information directly from you whenever possible—through conversations, emails, forms, or when you use our website. We may also collect information from:

• Publicly available databases (e.g. Barbados White Pages, Barbados Land Registry Services).
• Referrals and recommendations from clients and professional contacts.

What Happens If We Don’t Collect Your Information?

If we cannot collect your Personal Information:

• We may be unable to provide services to you.
• We may not be able to update you on properties or services you are interested in.
• Your experience on our website may be limited.

How We Use Your Personal Information

We use your Personal Information to:

• Provide property and related services.
• Give you access to secure areas of our website.
• Keep records accurate and up to date.
• Handle queries, complaints, or customer service issues.
• Comply with Barbados real estate laws and regulations.
• Conduct administration, marketing, research, and business development.
• Share within the Teldmann Group (including Jonas Global Properties and One Therajon).
• Inform you about services and opportunities relevant to you.
• Meet any legal or contractual obligations.

We may also use your information for purposes made clear at the time of collection. If we intend to use it in a new way, we will seek your consent.

Direct Marketing

We may send you marketing communications we believe will be of interest. These may include property updates, news, and information about Teldmann’s services.

You can opt out anytime by:

• Using the “unsubscribe” or opt-out link in communications.
• Contacting us directly (details below).

Use of Our Website

When you visit www.teldmann.com, we may use cookies and log IP addresses to:

• Recognise repeat visits.
• Track the services you view (with your consent).
• Analyse traffic patterns and website performance.

Cookies do not collect personal information but identify your browser. You can disable cookies in your browser settings.

Our website may also include links to third-party websites and social media tools. These are subject to their own privacy policies, and we are not responsible for how they handle your data.

Anonymity

You may browse our website and attend auctions without disclosing your identity. However, if you choose to transact with us, we will need to identify you.

Access and Correction

You may request access to or correction of your Personal Information at any time by contacting our Privacy Officer. We will respond within 14 days and aim to provide information within 30 days.

Reasonable fees may apply for administration, but not for corrections. If we refuse access, we will explain why in writing.

Disclosure of Personal Information

We may disclose your information:

• To property owners or representatives with your consent.
• To our professional advisors (lawyers, accountants, etc.).
• To authorised third parties such as banks or contractors.
• To potential business partners in the case of mergers, joint ventures, or acquisitions.
• Where required by law (e.g., regulatory bodies, law enforcement, courts).

We do not sell your Personal Information. Limited overseas disclosure may occur (e.g., to our service providers in Barbados and India), but we take steps to ensure compliance with the Privacy Act.

Data Security

We take reasonable measures to protect your Personal Information from misuse, interference, or unauthorised access. When data is no longer required, it is securely destroyed or de-identified.

Please note: no electronic storage or transmission is completely secure, and we cannot guarantee 100% protection.

Contact Us

Privacy Officer – Teldmann
📞 (246) 571-2297 (Mon–Fri, 9am–4pm, excluding public holidays)
📧 Legal@teldmann.com

Complaints

If you have a privacy concern, contact our Privacy Officer. If we cannot resolve your complaint, you may refer it to:

The Data Protection Commissioner
Ministry of Industry, Innovation, Science & Technology
5th Floor, SSA Building, Vaucluse, St. Thomas, Barbados
📞 (246) 536-1200 / (246) 536-1212

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect on the date of posting.

Last updated: 17 August 2025